Business Process Management

Business process management provides improvement in agility and operational performance. We focuse on a structured BPM approach employing methods, policies, metrics, and software tools to continuously optimize an organization's activities and processes. Our Business Process Management solutions rely on methods involving five main steps described below in detail and figured, as well.

- Design: Process design is the conscious (re-)evaluation and organization of the tasks that a business process is composed of. Designing a process that improves current performance and/or conformance is a challenging task that requires a plethora of inputs (for example, organizational strategies, goals, constraints, and IT capabilities, to name a few).

- Modelling: This step takes the theoretical design and introduces combinations of variables running also "what-if analysis" on the designed process.

- Execution: Once the design and modeling exercise is accomplished, the process is deployed and executed within our BPM execution engine. The BPM execution engine executes process instances by delegating work to humans and automated applications as specified in the process model.

- Monitoring: This step involves providing graphical administrative tools that illustrate processes that are in progress, processes that are completed, and integrate business metrics and key performance indicators with process descriptions

- Optimization: Also mentioned as process improvement, which is an ongoing activity. This step involves optimizing process flows of all sizes, crossing any application, company boundary and connects process design and process maintenance.

Using the above methodology, Optiva is able to improve any financial institution's business processes with in order to increase their revenues and profitability, improve their business performance and reduce operational costs.